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In the following list, you can consult the more frequent questions about MovilMessenger.
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 How to install MovilMessenger in my mobile?
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You can follow the instructions of MovilMessenger's download if you are in Spain
in the sections “How much is it?” and “How it works?”. In any other case you can obtain the application from our world platform,
in the main page of our web site.
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MovilMessenger
works correctly, but in five minutes the connection is automatically closed.
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You have not introduced recharge's key to enable unlimited use for one year, therefore,
the evaluation version of MovilMessenger, which is limited to five minutes of connection,
will be automatically disconected in the mentioned time. |
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Is MovilMessenger compatible with my
mobile phone?
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In theory if your model of mobile phone supports JAVA applications, it's compatible with MovilMessenger,
since it's developed with the J2ME technology of JAVA. In addition don't forget
that you must have also access to the Internet. In any case you can consult our
list of compatible mobiles, in which it has been already tested and executed
correctly.
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How much cost MovilMessenger?
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In our section “How much is it?”
you can consult the price of MovilMessenger, as well as an estimation
of the consumption of the generated information by the same. |
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I have done the
SMS sending, but I haven't received the application in my terminal.
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You can download MovilMessenger directly from
the WAP browser of your terminal introducing the following address:
wap.movilmessenger.net<
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I have done the purchase of the key, but I haven't received it.
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Contact us, indicating us the telephone number
from which you did the purchase, the operator and the country from which you are acceding.
We will verify it and will send you one.
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Is MovilMessenger compatible with my operator?
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In order that MovilMessenger
works correctly it's enough with a correct configuration of the GPRS access to Internet
with your operator, independently of which is this.
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Can I do the payment by means of SMS from my country? I don't have a credit card.
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Nowadays the payment is available by means of SMS's sending in Spain and
in South America in the following countries: Argentina, Chile, Colombia and Venezuela.
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Do I have to pay to my operator if
I'm connecting from my mobile phone with MovilMessenger?
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Yes. Your operator will charge the generated traffic by MovilMessenger according to his data rate
the section “How much is it?”
shows an estimation of the consumption generated by the application for the operators in Spain.
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When I'm installing MovilMessenger in my
terminal several tests are done and they finish erroneously.
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Exactly,
MovilMessenger carry out a group of test in his intallation to verify that the access to Internet k
is correctly configured. In case they produce any failure, it's because of an incorrect configuration,
you can contact with your operator or consult our section of “GPRS
Configuration”.
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When I introduce the
key for MovilMessenger, it says it's incorrect.
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Contact us, indicating us the telephone number from which you did
the purchase, the operator and the country from which you are acceding. We will verify that the above
mentioned key is valid.
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How can I
configure the GPRS connection of my mobile phone to use MovilMessenger?
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You can put in touch with your operator and
obtain the parameters of the GPRS configuration (Internet profile) for your terminal,
they will send you directly to your terminal or, if it helps you, you can visit our section of
“GPRS Configuration”.
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I do the SMS's
sending to obtain MovilMessenger, but it shows me "sending error", "impossible to send"
or similar
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It is possible that you are trying to send them from a country in which is not
enabled that functionality for your operator. Alternative you can do the purchase
with credit card from our world platform.
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Can MobileMessenger use
the WIFI connection of my terminal?
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Yes. As long as your mobile
phone has this functionality, MovilMessenger is qualified to use this kind of connection.
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How much is connecting to
Internet with MovilMessenger?
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You can see an estimation of the
consumption and rates according to the operator in the following
link.
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I can accede
to Internet correctly but MovilMessenger doesn't connect.
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We suggest you download
MovilMessenger's last version.
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